five SUMMARY AND CONCLUSION
Today's business organizations happen to be information based. The major driving force is IT which increases the using information within an around organisations. It also causes a greater shrinkage of time and distance results and increased inter relatedness within an market and firm. Business discovers new ways to exploit information technology to work. In this endeavour they, beyond the conventional methods, try to make use of all obtainable communication technology, computer-aided designs and superior computing systems, to gain competitive advantage.
Bank is one of the industrial sectors, which involve both excessive information content of the item and large information depth of method. The nature of the industry means that it is remarkably competitive. Consequently , in order to get back on track with the increasing competition Banking companies can think about the use of THIS as a competitive tool. Hence, this study deals with your research question if Sri Lankan Banks make use of it to gain competitive advantage.
The research was performed in several public cited commercial Banking companies in Ceylon (veraltet), namely Bank A, Financial institution B, Traditional bank C and Bank D. The answer for the research question was given simply by research conclusions. Two financial institutions namely A and C use IT to find competitive benefit, while Financial institution B and D do not consider it efficiently to achieve competitive advantage. Some branches are not furnished with ATM establishments and THIS related providers have to develop to contend with other banking institutions. In financial institution A and C profitability is more than bank N and Deb. According to the second objective in the research usage of IT increases the profitability. Further more, IT related services such while Internet bank and Visa or mastercard have brought the competitive advantage to these banks as a whole. Almost all the banks give better ATM services, Tele-banking and Funds transfer towards the customers. Consequently they have to develop Internet banking and make it ease to use the Credit card.
The analysis too unveiled...
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